CUSTOMER FEEDBACK

Customer feedback is so important to us.  We love to hear from our customers about how we did, so we know we are either on the right track (no pun intended) or if we need to improve.  

Here are a couple of email comments that made our heart sing recently:

Nothing really more to say than it was a great service.  All a very simple process from booking to picking up the lock box and then most importantly the car was there at the end of the walk for us to climb into.   We had a great time and would recommend your service.

Dan, April 2019 

Hi Toni and the team!  Just wanted to say thanks again for all of your help and advice on our Routeburn journey as well as the fantastic service.  We loved the cruise and LOVED walking off the track to our own car in Glenorchy… So thank you!
We really do feel as though you guys went the extra mile for us… so cheers and we’ll be in touch for next time! We’re thinking Kepler or Milford next April…
Caleb, April 2019
Thank you for the wonderful service, it made our experience in the routebourne that much better knowing we didn’t have to meet a shuttle schedule. I will highly recommend Easyhike to my friends and family visiting NZ.
Brian, Feb 2019 

We think you guys were awesome. Apart from being super friendly, I valued:  The logical 5 step process as an easy way to know we are on track, the transfers worked as planned, the car relocation seemed really easy and was so good to step off the boat and straight into the car

Well done. We had a fab time on the Milford Track. Are you sure it rains there? We had none for 3 days

Stuart, Feb 2019

I thought your service was fantastic! It went very smoothly and I have already recommended it to others.

Doug, Jan 2019 

We loved it – was so nice to get away from it all, the hike was stunning and the weather played it’s part!  Thank you so much for arranging everything – we were totally blown away!!

Kat, Jan 2019

Thanks Bobbie and this is now the second time we have used your car relocation services. Last year with Routeburn and now the Milford track. Once again, I was very pleased with your service and would certainly recommend to others. Convenient and just makes the all round trip nice and easy.

John, Nov 2018

Thank you for everything! You’re service was absolutely amazing!

Yotam, Dec 2018

RECENT CUSTOMER REVIEWS ONLINE

Outstanding scenery at every turn

My wife and I recently hiked the Routeburn Track and were overwhelmed by outstanding views at every turn, from beech forests to glacial landscapes. The walk is end-to-end, so you need a lift to the start of the track and from the finish. After weighing up our options we used a hire car and had Easyhike relocated the car around for us to the The Divide at the end of the track. This gave us at least half a day up our sleeve to further enjoy the sights and sounds of Wanaka and surrounds rather than be waiting for buses and time spent on buses.  A great result! Richard
Easyhike
5.0
2019-06-05T09:37:37+13:00
My wife and I recently hiked the Routeburn Track and were overwhelmed by outstanding views at every turn, from beech forests to glacial landscapes. The walk is end-to-end, so you need a lift to the start of the track and from the finish. After weighing up our options we used a hire car and had Easyhike relocated the car around for us to the The Divide at the end of the track. This gave us at least half a day up our sleeve to further enjoy the sights and sounds of Wanaka and surrounds rather than be waiting for buses and time spent on buses.  A great result! Richard

Great Trek!

My husband and I completed this hike in early Feb. and it was one of our highlights from New Zealand. It is a great 3 day 2 night hike, but could be done in 2 days pretty easily. We used EasyHikes to organize the trip for us. We selected their premium package and didn't have to do anything but show up, which was great! They provide high quality gear, supplied all of the food, reserved our huts and transferred our car. We stayed the first night at Routeburn Falls Hut (about a 3 hour hike from the Routeburn car park). We ended up transferring our second night hut stay from Lake McKenzie to Lake Howden hut to give us a full day of hiking. Lake Howden was great, it is less crowded so there is much less snoring and it's easier to get a good nights rest! And the last day we had a short 1-2 hour hike out and then could enjoy Te Anue and the Milford Sound.

Beautiful hike! And, highly recommend Easy Hike to help organize the trip!! Meredith L, Alabama
Easyhike
5.0
2019-06-05T09:26:43+13:00
My husband and I completed this hike in early Feb. and it was one of our highlights from New Zealand. It is a great 3 day 2 night hike, but could be done in 2 days pretty easily. We used EasyHikes to organize the trip for us. We selected their premium package and didn't have to do anything but show up, which was great! They provide high quality gear, supplied all of the food, reserved our huts and transferred our car. We stayed the first night at Routeburn Falls Hut (about a 3 hour hike from the Routeburn car park). We ended up transferring our second night hut stay from Lake McKenzie to Lake Howden hut to give us a full day of hiking. Lake Howden was great, it is less crowded so there is much less snoring and it's easier to get a good nights rest! And the last day we had a short 1-2 hour hike out and then could enjoy Te Anue and the Milford Sound. Beautiful hike! And, highly recommend Easy Hike to help organize the trip!! Meredith L, Alabama

A great way to experience a hike in NZ

Our family of 5 (3 teenagers) hiked the Routeburn Track in mid-December. It was a great time, not too hot and only one day of rain. The track is an amazing way to see a huge variety of NZ terrain, plants and birds. Every turn was a photo opportunity.
We used Easy Hike to provide all our packs, food and sleeping bags, as well as relocate the car. As the name says they made it really easy and I would highly recommend them. Saves a lot of hassle in what you need to think about bringing.
The DOC huts along the track are really well laid out with just the right amount of comfort to get you through the night, but still allowing you to experience the great outdoors. David A, Sydney Australia
Easyhike
5.0
2019-06-05T09:44:33+13:00
Our family of 5 (3 teenagers) hiked the Routeburn Track in mid-December. It was a great time, not too hot and only one day of rain. The track is an amazing way to see a huge variety of NZ terrain, plants and birds. Every turn was a photo opportunity. We used Easy Hike to provide all our packs, food and sleeping bags, as well as relocate the car. As the name says they made it really easy and I would highly recommend them. Saves a lot of hassle in what you need to think about bringing. The DOC huts along the track are really well laid out with just the right amount of comfort to get you through the night, but still allowing you to experience the great outdoors. David A, Sydney Australia

Paradise!

This our second great walk in NZ and after an amazing experience last week on the Milford Track, this was another amazing one. Like the Milford, this track is well organised by the DOC. We used 2 huts, both amazing in terms of views. The facilities are well organised like the Milford. The highlight for was was the weather. We had amazing weather with no rain and sunshine through the walk. This mad the whole walk easier and pictures perfect. In terms of difficulty, I will say much less then the Milford one were the first day is med, second day is med-high and last day is med-low. We also used EasyHike to relocate the car from the Routeburn shelter to The Divde which made the whole trip more flexible. These guys from EasyHike did a perfect job BTW. The views on this walk are the best. Lakes, peaks, water falls, bushes- you get it all in the most glorious way. This is my favourite so far (we have seven more to go in NZ only 😉 Avi, Melbourne Australia
Easyhike
5.0
2019-06-05T09:30:32+13:00
This our second great walk in NZ and after an amazing experience last week on the Milford Track, this was another amazing one. Like the Milford, this track is well organised by the DOC. We used 2 huts, both amazing in terms of views. The facilities are well organised like the Milford. The highlight for was was the weather. We had amazing weather with no rain and sunshine through the walk. This mad the whole walk easier and pictures perfect. In terms of difficulty, I will say much less then the Milford one were the first day is med, second day is med-high and last day is med-low. We also used EasyHike to relocate the car from the Routeburn shelter to The Divde which made the whole trip more flexible. These guys from EasyHike did a perfect job BTW. The views on this walk are the best. Lakes, peaks, water falls, bushes- you get it all in the most glorious way. This is my favourite so far (we have seven more to go in NZ only 😉 Avi, Melbourne Australia

Great walk and great service from easy hike

The package we have got from easy hike was just what needed to have when you are coming to a track but you don't want to bring all the gear for few nights only. Ami
Easyhike
5.0
2019-06-05T09:40:13+13:00
The package we have got from easy hike was just what needed to have when you are coming to a track but you don't want to bring all the gear for few nights only. Ami

Incredible experience & Easyhike took all the stress away!

I wasn't too sure what to expect as I'm not a big hiker, more of a city girl!  I was totally blown away with the total experience!

We booked with Easyhike as they provide a full package including car transfer, camping gear, quality packs, food, they even booked our huts, all i had to worry about was taking my tramping boots! Highly recommend booking through Easyhike for a personal informative service, we dealt with Bobbie and Toni they were super helpful and all the instructions were clear and easy to follow.

The Routeburn track itself was simply beautiful, I was expecting the tracks to be busy but it was the total opposite, we could walk for an hour and not see anyone. The tracks are so well maintained it was like going back in time so lush and dense, I love the wild flowers and there was plenty of birdlife to enjoy and look out for the stunning waterfalls!

Highly recommend doing this hike, so nice to escape the city, have no phone coverage and live simply. Love my country so much. Kat
Easyhike
5.0
2019-06-05T09:18:54+13:00
I wasn't too sure what to expect as I'm not a big hiker, more of a city girl!  I was totally blown away with the total experience! We booked with Easyhike as they provide a full package including car transfer, camping gear, quality packs, food, they even booked our huts, all i had to worry about was taking my tramping boots! Highly recommend booking through Easyhike for a personal informative service, we dealt with Bobbie and Toni they were super helpful and all the instructions were clear and easy to follow. The Routeburn track itself was simply beautiful, I was expecting the tracks to be busy but it was the total opposite, we could walk for an hour and not see anyone. The tracks are so well maintained it was like going back in time so lush and dense, I love the wild flowers and there was plenty of birdlife to enjoy and look out for the stunning waterfalls! Highly recommend doing this hike, so nice to escape the city, have no phone coverage and live simply. Love my country so much. Kat
5
6

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